RFQ Chat now available

Talk to all participants anonymously, or engage one-to-one transparently between the RFQ and Quote owner

We are excited to announce the introduction of chat communications directly on the RFQ platform. Two distinct types of chat are available:

  • RFQ Chat: Allows all participants to communicate with one another, with names kept anonymous.
  • Quote Chat: This private chat facilitates direct communication between the RFQ owner and the Quote owner. Full names are visible.

RFQ Chat: Chat with All participants (anonymously)

This chat feature is primarily designed for the RFQ Owner to communicate important updates and information to all participants after the RFQ has been established. Additionally, it serves as a platform for raising questions that may be relevant to everyone involved in the RFQ process. Please refrain from using this chat for advertising or self-promotion.

Recipients will be alerted immediately on the Live feed if online, or else also via email. Full history of all messages are available and you can find the messages on the RFQ and in the full Messages overview: https://app.greenpowerhub.com/messaging

Participant names are kept anonymous; however the RFQ Owner will be identified as "RFQ Owner". Your messages shows as "Me," but will remain anonymized for other participants.

Examples - RfqChat:

RfqChat - seen from a participantRfqChat - seen from the owner

First image above shows from a participants view after he has sent a reply.
The second image shows the same message from the RFQ Owner view.

Quote Chat: Talk directly with Quote/RFQ Owner

When a quote has been sent both parties can engage in a direct chat regarding the quote and rfq.

The chat is personal and full names are displayed.

Participant names are visible in the Quote chat

Colleagues can easily be added to the conversation by pressing the add person button:

Recipients will be alerted immediately on the Live feed if online, or else also via email. Full history of all messages are available and you can find the messages on the RFQ and in the full Messages overview: https://app.greenpowerhub.com/messaging

Example - Quote chat:

 

Find RFQ and Quote Chats

You can find all RFQ and Quote chats under the Messages overview page: https://app.greenpowerhub.com/messaging

Here you can filter to only show RFQ chats, as well as use the search field to quickly find the correct chat. 

When searching you can use the RFQ Title, it is used as the chat thread name and is consistent across emails, chats, rfqs and invitations.


You will also find the chats directly under the RFQ itself.

 

Suggestions?

We are confident that you will find this new feature valuable. We welcome your feedback and suggestions for future improvements at support@greenpowerhub.com.