This policy describes the information we collect, how we use your information and how you can manage it
1. IntroductionWelcome to GreenPowerHub. We operate the Global Renewable Energy Network including our EAC Marketplace, a platform where companies can trade Electricity Attribute Certificates (EACs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using the Marketplace, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services:
• User Information: This includes personal information such as name, email address, and contact details to identify and communicate with users on the platform.
• Company Information: Users may upload and share information related to their companies, including company profiles, EAC trading interests, documents, and other relevant data.
• EAC Transaction Data: Details about EACs traded on the platform, including transaction history, trading partners, and certificates exchanged.
• Chat and Communication Data: Messages and communications shared within the platform, including chats between users and companies.
• Usage Data: We collect information about how users interact with the Marketplace, including pages visited, features used, and actions taken to enhance the user experience and improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide and Maintain Services: Facilitate the trading of EACs, manage user accounts, and support company profile sharing.
• To Facilitate Partnerships: Provide tools and visibility to help users and companies connect, trade EACs, and determine potential partnerships within the Marketplace.
• To Personalize User Experience: Offer tailored content and options based on user interactions and preferences.
• To Improve Our Platform: Analyze usage patterns to enhance the functionality and performance of the Marketplace.
• To Communicate: Send updates, respond to inquiries, and provide support or notices related to services, changes, and agreements.
4. Information Sharing and Disclosure
• Company Profile Information Within the Marketplace:
Basic profile information, such as company name, address, contact details are shared with members having a valid Trading license within the Marketplace. This is to facilitate trades and Partner requests. Users can decide what specific information is included in their profile. For example, users can choose whether or not to include contact details like an email address or phone number. If included, this information will be visible to other Marketplace members. More information helps potential Partners to validate your company as a partner.
Users can decide to share more of their company profile information with all marketplace members, their partners or selected companies.
•Trades and Interests:
•Interest Details: Interest details (e.g., expressions of interest in trading specific Electricity Attribute Certificates like EECs, I-RECs, etc.) are shared within the relevant market to facilitate potential trades within that specific market.
•Basic Trade Information: Basic information about trades (e.g., general trade activities, volumes, and categories) is shared within the Marketplace to maintain transparency and enable better market analysis. This information is accessible to all companies with a valid market license on the Marketplace.
•Concrete Counterpart Information: Specific counterpart details related to trades (e.g., identities of trading partners, contract specifics) are only shared between the parties involved in the trade. This information is kept private and secure to facilitate the trade, including processes like e-signing and agreement execution, without disclosing sensitive details to the broader Marketplace.
•Partner Information:
Users can choose to share specific company information with selected companies or with their partners within the Marketplace. This enables companies to determine potential partnerships and engage in trading activities.
•Private Information: Chat messages and other communications are stored securely and are only accessible to the parties involved unless explicitly shared within the company by the users. These communications are not visible to other Marketplace members. Future functionality where one might chat with the entire market would then make those chats visible to all market members to facilitate the market chats.
•Third-Party Services: We do not sell or rent user or company information to third parties. We may share information with trusted third-party service providers that assist us in operating our platform, provided they agree to keep this information confidential.
•Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights, privacy, safety, or property.
5. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. .
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Users can request the deletion of their data by contacting us.
7. User Rights and Choices
•Access and Update: Users can access and update their personal and company information directly through the Marketplace.
•Privacy Settings: Users have control over their privacy settings and can decide what information to share with other Marketplace members, selected partners, or only within their own company.
•Data Deletion: Users may request the deletion of their data by contacting our support team. Please note that some information may be retained to comply with legal obligations or for legitimate business purposes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify users of any significant changes through the Marketplace or other communication channels.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@greenpowerhub.com.