Sometimes it helps to find underlying issues with login etc by going into incognito-/anonymous- mode
Recommended browser - ChromeGenerally we find Chrome to be the most reliable, stable browser for use on GreenPowerHub.
You can download Chrome from Google, for example here: https://www.google.com/chrome/
How to go incognito in Google Chrome
The easiest way to open an Incognito window is with the keyboard shortcut combination Ctrl-Shift-N (Windows) or Command-Shift-N (macOS).
Another way is to click on the menu on the upper right – it’s the three vertical dots – and select New Incognito Window from the list.
How to browse privately using Apple’s Safari
To open what Safari calls a Private Window on a Mac, users can do a three-key combination of Command-Shift-N, the same shortcut Chrome adopted. Otherwise, a window can be called up by selecting the File menu and clicking on New Private Window.
How to privately browse in Microsoft Edge
At the keyboard, the combination of Ctrl-Shift-N (Windows) or Command-Shift-N (macOS) opens an InPrivate window.
How to do private browsing in Mozilla Firefox
Alternately, a private window will open from the menu at the upper right of Firefox — three short horizontal lines — after selecting New private window